Why People Are so Mad on Airplanes and in Stores Right Now

  • Passenger violence on airplanes is spiking and retail workers are experiencing customer harassment.
  • Fear and anxiety activates the fight-or-flight part of our brain, a Harvard psychologist said.
  • Now, after a year and a half of being on edge, many people are reaching a “boiling point.” 

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Violence on airplanes is spiking. Retail and fast-food workers say they’re being harassed and assaulted. And small business owners report experiencing frustrated customers whose patience has…

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