- December 17, 2021
- Posted by: Stratford Team
- Category: Business
LANSING, Mich. (WOOD) — A Grand Rapids website that markets toys and collectible figurines is being investigated by Michigan Attorney General Dana Nessel after the Better Business Bureau said it collected nearly 90 complaints.
A notice of intended action (NIA) was issued against Planetary Toys, LLC d/b/a Treasure Trove Toys Thursday afternoon for allegedly violating Michigan’s Consumer Protection Act, the Attorney General’s Office said in a press release.
“The complaints demonstrate that the website routinely charges consumers for purchases, but then fails to send them the items purchased,” the NIA states. “Some consumers indicate that while they did receive an item, it was not the item they ordered but rather a less valuable item—such as an ordinary toy as opposed to a special edition toy. Very few complaining consumers have received a refund.”
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The NIA said…
