- December 21, 2021
- Posted by: Stratford Team
- Category: Business
SAN ANTONIO – When it comes to last-minute holiday shopping, don’t just shop for a good deal online.
The Better Business Bureau reports nearly 300 customers have complained about GoTrax’s products, including electric scooters and bikes and hoverboards.
Tanisha Nixon reported her case to the BBB after purchasing an electric scooter for adults from GoTrax through Amazon.
“That’s another reason why I went with that company, because they have adult scooters like (the ones) you see downtown,” Nixon said. “It was that kind of scooter, electric. It had a speedometer, a headlight, a radio, you know. It was a nice scooter.”
Months later, the nearly $300 electric scooter stopped working.
“It started having some technical issues,” Nixon said. “I reached out to the company, and, you know, they requested the receipt and things like that.”
Screenshots show that Nixon sent the receipt and pictures of the scooter to the company. She said the product…
