- July 13, 2021
- Posted by: Stratford Team
- Category: Business
What’s the news: The AMA has detailed for the sophisticated executive readership of Harvard Business Review a holistic framework for how physicians, health care organizations, payers and policymakers can better assess the value of virtual care as the U.S. inches toward a post-pandemic telehealth landscape.
In their essay, “How to Measure the Value of Virtual Health Care,” some of the AMA’s top digital health experts spelled out the “Return on Health” framework that they have developed in collaboration with colleagues at the Manatt Health consulting firm.
The framework includes six value streams:
- Clinical outcomes, quality and safety.
- Access to care.
- Patient and family experience.
- Clinician experience.
- Financial and operational impact.
- Health equity.
“As the pandemic ebbs, policymakers and payers are deciding whether and how much to pay for virtual care services in the future, leaving clinicians uncertain about whether they will be able…
