How Singapore Travel Companies Stayed Afloat When Travel Disappeared

  • Singapore’s borders have been closed since March 2020, and it has virtually no domestic travel.
  • We spoke to three local tour operators to see how they survived the pandemic.
  • One company said they pivoted to local experiences, but they only pull in 50% of their pre-pandemic revenue.
  • See more stories on Insider’s business page.

When Singapore closed its borders in March 2020, the number of visitors to the island plunged 99% from what it was the previous year. Then came the cancelation requests.

“Around 70% of our bookings were cancelled, and 30% were postponed,” said Krystal Tan, director of Blue Sky Escapes, a local travel company known for crafting off-the-beaten-path experiences in destinations like Bhutan and Peru.

She wasn’t alone.

“Overnight, bookings came to a standstill,” said Jess Yap, one of…

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