- June 18, 2021
- Posted by: Stratford Team
- Category: Business
Copyright 2021 by The New Press. This excerpt originally appeared in “The World We Need,” edited by Audrea Lim and reprinted here with permission.
Josefina Luna begins her day at 5 a.m. She rises from bed and makes her way to the Dorchester, Massachusetts, headquarters of CERO — Cooperative Energy, Recycling, and Organics — where she checks in with the four drivers who maneuver the co-op’s four trucks around Boston each day, picking up loads of organic waste — orange rinds, eggshells, moldy bread — from commercial clients: supermarkets, hospitals, colleges, cafeterias, Facebook, Amazon, and Google.
How does everyone feel? Could the routes for the day be more efficient? Have the barrels been washed? Do the truck mechanics look good? Then the drivers set off. The real work begins: troubleshooting logistical issues, dealing with customer queries and complaints, training new clients on what can and can’t be composted — no plastics, metal,…