- July 21, 2021
- Posted by: Stratford Team
- Category: Business
Atika Enciso discusses how business owners deal with shoppers who refuse to wear masks, what directions they give to their employees and whether their employees express concerns about enforcing public health guidelines and dealing with difficult customers. Enciso runs her business, Studio Blo inside Pout Beauty Bar in North Hollywood.(Photo by Andy Holzman, Contributing Photographer)
Atika Enciso strives for excellent customer service, but when a client walks into Studio Blo, her North Hollywood beauty salon, before greeting them, she stops them and asks to put on their masks.
“You just have to make a joke of it because you can see people roll their eyes or they say something and you’re just like, ‘Sorry, we just want to keep everyone safe,’” she said.
As Los Angeles County rolled out its new mask rule, which went into effect over the weekend followed by a spike in COVID-19 cases brought by the highly contagious Delta variant, businesses are…
