Reinventing Business in Extraordinary Times

The pandemic has been the great disruptor, forcing companies of all sizes across the public and private sector to respond quickly to keep their businesses—and their people—up and running. All of it has required a degree of reinvention, which I define as occurring when an organization shifts responsibilities from traditional cost and complexity management to those that enable every company to become a tech-driven company while simultaneously running and reinventing the business.

As part of a recent CIO roundtable, IT leaders discussed how they pivoted, what’s important to their organizations now, and how their learnings have shaped their path forward.

Putting people first

For almost all of the attendees, people and culture were just as or more important than the tools and solutions they implemented to help their organizations adapt.

An investment firm’s CIO said employee buy-in is crucial to any reinvention. “It’s…

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