Start-up Glovo Chooses Digital Voice Solutions From Orange Business Services to Help Expand Customer Experience Globally

PARIS, July 07, 2021–(BUSINESS WIRE)–Delivery service start-up Glovo, headquartered in Barcelona, Spain, has engaged Orange Business Services to support its global expansion plans with a wide range of contact center and telephony services.

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Orange Business Services manages Glovo’s international call collection for merchants and customer support through Contact Center Access. (Photo credit: Orange Business Services)

Initially launched in a few Spanish cities, Glovo has rapidly expanded after successful results. Glovo currently operates in 20 countries in Europe and Africa. The start-up promises to give everyone easy access to anything in their city, from take-away meals and groceries to medicines, delivered within 30 minutes of ordering via its mobile app.

To help the start-up’s launch platform scale for international operations…

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