State launches SmartWA dashboard to help small businesses reopen safely

The new Smart WA online system includes a decision support tool that allows businesses to ask “what if” questions of the research data about customer preferences in the wake of COVID.

As Washington state businesses prepare for full reopening on June 30, many are looking for ways to reassure customers and clients that health and safety remains a top priority.

To help small business owners identify the safety protocols most likely to be important to customers, the Washington State Department of Commerce has launched a new SmartWA business decision support system and COVID-19 dashboard. The dashboard and DSS was developed by Restart Partners and its partners ChoiceFlows and Tanjo.ai. The state Departments of Health and Labor & Industries also contributed to the development of the tool.

SmartWA uses numerous data sources and artificial intelligence to provide small businesses most impacted by the pandemic with real-time outlooks about public health,…

Read more…