Unified business communications platform Dialpad nabs $170 million

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Cloud communications platform Dialpad has raised $170 million in a round of funding led by Iconiq Capital, valuing the company at $2.2 billion — roughly double its valuation last year.

Dialpad has been one of the many beneficiaries of the rapid transition to a remote “work-from-anywhere” world. Its suite of cloud-based communication tools, spanning web conferencing, business phone systems, messaging, and inbound contact centers, has helped it thrive as companies have been forced to embrace a more decentralized workforce.

Avoiding ‘app overload’

Dialpad has gone all-in on the notion that business communication tools should be unified in a single place. Part of this unification process has entailed rebranding its previously standalone UberConference service as Dialpad Meetings and…

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