- June 18, 2021
- Posted by: Stratford Team
- Category: Business
VDOT automates the dull out of doing business
The Virginia Department of Transportation is leaning into automation as it works to increase efficiency.
VDOT’s IT Division stood up the Business Enablement Services Team to bring together the agency’s IT and business units to find opportunities for automation and then develop robotic process automation (RPA) tools and other low- and no-code applications to boost efficiency.
“If there is a repeatable task being performed on a computer somewhere, then we see that as a candidate for intelligent automation,” Robert Osmond, chief of technology and business strategy at VDOT, said at the Blue Prism World virtual conference last month. “We see it as filling a huge gap in our solution portfolio.”
Traditionally, he said, VDOT has had two options for incorporating IT into its operations: through manual work or expensive…
